GiftWeGo Terms of Service

Last updated: October 7, 2025

1. Introductory Provisions

1.1 Definitions

These Terms of Service (hereinafter referred to as the "Terms") govern the relationship between:

• Provider: Ondřej Smutný, Business ID: 75343533, Registered address: Družstevní 511, 294 41 Dobrovice, Czech Republic (hereinafter referred to as "GiftWeGo" or "we")
• User: Any natural or legal person using GiftWeGo services (hereinafter referred to as "User" or "you")

1.2 Subject of Service Provision

GiftWeGo operates a web application available at giftwego.com, which provides:

1. AI Advisor - Artificial intelligence service for personalized gift recommendations
2. Recipient Management - System for maintaining profiles of people you plan to give gifts to
3. Recommendation History - Database of all AI recommendations and gift ideas
4. Blacklist System - Ability to exclude unwanted products from recommendations
5. Partner Integration - Links to search engines and e-shops for easy purchasing

1.3 Validity of Terms

By using GiftWeGo services, you express your agreement with these Terms. If you do not agree, please do not use the service.

2. Registration and User Account

2.1 Registration Methods

You can register using:

• Email and password - Creating your own account
• Google account - Login via Google OAuth
• Facebook account - Login via Facebook OAuth

2.2 Password Requirements

If you register using email and password, your password must meet:

• Minimum 8 characters
• Contains both lowercase and uppercase letters
• Contains at least one digit
• Contains at least one special character

2.3 Protection of Login Credentials

• You are responsible for maintaining the confidentiality of your login credentials
• You must not share your account with third parties
• You are responsible for all activity on your account
• If you suspect unauthorized access, contact us immediately

2.4 Welcome Bonus

Upon registration, you automatically receive 10 credits for free as a welcome bonus to try out the AI Advisor.

2.5 Session and Security

• Your login is valid for 30 days
• After this period, you will be automatically logged out
• For increased security, we recommend regular logout on shared devices

3. AI Advisor Service

3.1 Service Description

AI Advisor uses advanced artificial intelligence (Claude API by Anthropic) to create personalized gift recommendations based on:

• Recipient profile (age, gender, interests, personality)
• Occasion (birthday, Christmas, thank you, etc.)
• Your budget
• Purchase urgency
• History of previously given gifts
• Blacklist of unwanted products

3.2 Service Pricing

One AI analysis costs 5 credits and contains 5 personalized recommendations in categories:

1. SAFE BET - Reliable gift based on main interests
2. UNCONVENTIONAL - Surprising idea outside the usual
3. PERSONAL TOUCH - Focused on your relationship with the recipient
4. PREMIUM CHOICE - More luxurious variant
5. CREATIVE EXPERIENCE - Experiential or creative gift

3.3 Important Notices and Disclaimers

3.3.1 Non-binding Nature of Recommendations

• AI recommendations are suggestions and inspiration only, not binding recommendations
• The final decision on gift selection is entirely yours
• GiftWeGo does not guarantee that the suggested gift will be suitable for the recipient
• You are solely responsible for checking gift suitability before purchase

3.3.2 Quality of AI Recommendations

• AI strives to provide accurate and quality recommendations, but may make mistakes
• Recommendation quality depends on the quality and completeness of data you provide
• The more detailed recipient profile you create, the more accurate the recommendations
• GiftWeGo does not warrant the accuracy, completeness, or timeliness of AI recommendations

3.3.3 Indicative Prices

• Prices listed with recommendations are indicative only
• Actual product prices may differ significantly
• Prices may change without prior notice
• GiftWeGo does not warrant the timeliness or accuracy of listed prices

3.3.4 Product Availability

• AI does not suggest specific products, but general categories and gift types
• You must verify the availability of suggested products yourself
• GiftWeGo does not guarantee availability of products in the Czech Republic or other countries
• Some products may not be available for purchase at all

3.3.5 Affiliate Links

• Links in recommendations lead to search engines of partner services (Google, Heureka.cz, Alza.cz, etc.)
• These are NOT direct product links - you must search for the product yourself
• GiftWeGo may receive a commission on purchases through affiliate links
• Product prices at partners are not influenced by GiftWeGo - they are the same as with direct purchase

3.4 Credit Availability Check

• Before generating recommendations, the system checks if you have sufficient credits
• If you don't have enough credits, you must purchase them first
• Credits are deducted only after successful generation of recommendations
• If an error occurs during generation, credits are not deducted

3.5 Recommendation History

• All AI recommendations are automatically saved to your history
• History is limited to maximum 500 records
• When the limit is exceeded, oldest records are automatically deleted
• We recommend exporting or saving important recommendations elsewhere

3.6 Third-Party Data Processing

To generate AI recommendations, we use the Claude API service by Anthropic Inc. (USA). With each AI recommendation request, the following data is transmitted to Anthropic:

• Information about the recipient (name, age, gender, interests, personality)
• Occasion and budget
• Gift history (if filled in)
• Product blacklist

Anthropic has its own GDPR-compliant privacy policies. Data is not stored long-term by Anthropic nor used for training AI models.

4. Credits and Payments

4.1 Credit System

• Credits are virtual currency for paying for AI recommendations
• 1 AI recommendation = 5 credits
• Credits do not expire - you can use them anytime
• Credits are non-transferable - cannot be gifted or transferred to another account

4.2 Credit Package Offers

Pricing in Czech Crowns (CZK):

Other currencies: The service is also available in USD and EUR with converted prices.

4.3 Stripe Payment System

• For payment processing, we use Stripe (Stripe, Inc.)
• Stripe is an internationally recognized payment processor with PCI DSS certification
• GiftWeGo never stores or processes payment card numbers
• All payment information is encrypted and processed exclusively by the Stripe system

4.4 Credit Purchase Process

1. You select a credit package
2. You are redirected to Stripe's secure payment gateway
3. You enter payment information directly on Stripe (not on GiftWeGo)
4. After successful payment, credits are immediately added to your account
5. You receive an email confirmation of purchase

4.5 Saved Payment Methods

• You can save payment cards for faster future purchases
• Cards are stored in Stripe's system, not on our servers
• We store only: card type (Visa, Mastercard), last 4 digits, expiration date
• You can delete saved cards anytime in account settings

4.6 Invoicing

• After each purchase, you receive an electronic invoice at your registration email
• For business accounts, you can fill in invoicing information (Tax ID, VAT ID, company name)
• Invoices are automatically generated by the Stripe system
• Invoice archive can be found in "My Subscription" section

4.7 Refund Policy

4.7.1 Unused Credits

• Purchased credits are non-refundable if unused
• Exception: If we failed to deliver the service in accordance with these Terms
• You can request a refund within 14 days of purchase (for unused credits only)

4.7.2 Technical Errors

If a technical error occurs and:

• Credits were deducted but AI recommendation was not generated
• AI recommendation was generated with a significant error due to our fault

You are entitled to:

• Return of deducted credits, OR
• Financial refund for deducted credits

4.7.3 Refund Process

1. Contact our support with a description of the problem
2. We will provide a solution within 7 business days
3. Refund will be processed to the original payment method
4. Money return may take 5-10 business days (depending on bank)

4.8 Promo Codes and Discounts

• Stripe supports discount codes (promotion codes)
• You can apply discounts during the checkout process
• Terms of each discount are stated in its description
• Discounts cannot be retroactively applied to already completed purchases

4.9 Credit History

• Complete history of purchases and credit consumption is available in your account
• History contains: date, transaction type, credit amount, description
• Transaction types:
  • purchase - Credit purchase
  • bonus - Welcome or promotional credits for free
  • ai_recommendation - Consumption for AI recommendation
  • refund - Credit return
  • admin - Manual adjustment by administrator (with justification)

5. Recipient Management and Personal Data

5.1 Recipient Profiles

In the application, you can create profiles of people you plan to give gifts to. These profiles may contain:

Basic Information:

• Recipient's name
• Age or date of birth
• Gender
• Relationship to you (friend, partner, parent, colleague, etc.)

Detailed Information:

• Interests (sports, arts, travel, technology, etc.)
• Personality traits
• Type of residence and location
• Preferred brands
• Budget for different occasions

Restrictions:

• Health restrictions (allergies, diets - vegan, vegetarian, gluten-free, etc.)
• Gift restrictions (alcohol, electronics, clothing, etc.)

History and Notes:

• History of given gifts with success rating
• Your notes about the recipient
• Blacklist of unwanted products

5.2 Data Isolation Between Users

• Your recipient profiles are strictly separated from other users
• No one else has access to your data
• Every database query is filtered by your user ID
• Technical protection against data leakage between users

5.3 Blacklist System

You can exclude products or categories from AI recommendations at two levels:

Global blacklist (applies to all recipients):

• Set it in your profile in the "Preferences" section
• Suitable for products you fundamentally reject

Per-recipient blacklist:

• Set it in a specific recipient's profile
• Suitable for products that are not appropriate for that person

AI Advisor must never suggest a product that is on the blacklist. If this happens, it is an error and you can request a credit refund.

5.4 Gift History

• You can record gifts you have given in the past
• For each gift, you can specify: name, price, occasion, date, success rating (1-5 stars), notes
• History helps AI create more accurate recommendations and avoid repetition

6. Partner Links and Affiliate Program

6.1 Affiliate Link Integration Method

GiftWeGo uses a search-based affiliate system:

• Links in recommendations lead to search engines of partner services
• These are NOT direct product links
• You must search and select the specific product yourself

Partners:

• Google - General search
• Heureka.cz - Price comparison
• Alza.cz, Mall.cz, Datart.cz - E-shops
• Amazon.cz - International marketplace

6.2 Affiliate Sales Commission

• GiftWeGo may receive a commission on purchases through affiliate links
• Commission amount is determined by agreement with partner (typically 1-10% of product price)
• Commission does not affect product price for you - price is the same as with direct purchase
• Commission motivates GiftWeGo to improve service quality

6.3 Transparency

• Affiliate relationships are transparently stated in these Terms
• Affiliate links are marked with an icon or appropriate emoji
• You always have the option to search for the product independently outside affiliate links

6.4 Responsibility for Partner Products

6.4.1 GiftWeGo IS NOT a Party to the Purchase Agreement

• Purchase agreement is concluded directly between you and the seller
• GiftWeGo is not the seller of products available through affiliate links
• GiftWeGo does not warrant the quality, safety, legality of products at partners

6.4.2 Complaints and Returns

• Handle complaints and returns directly with the seller
• GiftWeGo is not responsible for the complaint process
• Follow the terms and conditions of the specific partner

6.4.3 Partner Prices

• Product prices are determined by partners, not GiftWeGo
• GiftWeGo does not influence prices on partner websites
• Current prices are listed on the partner's website

6.4.4 Partner Availability

• GiftWeGo does not guarantee availability of products at partners
• Availability may change without notice
• Verify availability directly with the partner before purchase

6.4.5 Partner Responsibility

• Partners have their own terms and conditions
• GiftWeGo is not responsible for partner actions (breach of contract, delivery delays, defective goods, etc.)
• Assert all legal claims directly against the partner

6.5 Affiliate Click Tracking

For commission and analytics purposes, we track:

• Clicks on affiliate links (time, partner, product)
• Conversions (if partner provides information)
• Session ID and User ID

Tracking is anonymous for partners (we do not send them your personal data).

7. Personal Data Protection (GDPR)

7.1 Data Controller

The controller of your personal data is:

Ondřej Smutný Business ID: 75343533 Registered address: Družstevní 511, 294 41 Dobrovice, Czech Republic Email: info@giftwego.com

Data Protection Officer (DPO) is not designated (not required for sole traders). For inquiries regarding personal data protection, contact: info@giftwego.com

7.2 What Personal Data We Process

7.2.1 User Account

Required data:

• Email (account identifier)
• Name (display name)
• Hashed password (only for accounts with own password, not OAuth)

Optional data:

• First name and last name
• Phone number
• Date of birth
• Profile picture
• Preferences (language, currency, time zone)

Data from OAuth providers:

• Google/Facebook ID
• Email (pre-verified)
• Name and profile picture (if you allow)

7.2.2 Financial Data

• Stripe Customer ID (reference to your account in Stripe system)
• Payment methods: card type, last 4 digits, expiration date
• Credit history: purchases, consumption, refunds
• Invoicing information: Address, Tax ID, VAT ID (if you fill in)

NOTE: We do not store payment card numbers - they are processed exclusively by the Stripe system.

7.2.3 Recipient Profiles

• Name, age/date of birth, gender
• Relationship to you
• Interests, personality traits
• Location (city type, specific place, country)
• Health and gift restrictions
• Gift history
• Notes (free text)

7.2.4 AI Recommendation History

• Session ID
• Snapshot of recipient information (name)
• AI recommendations (title, description, justification, price)
• Feedback (rating, notes)
• Timestamp

7.2.5 Analytics Data

• IP address (anonymized)
• User Agent (browser and device type)
• Referrer (where you came from)
• Session ID
• Clicks on affiliate links

7.3 Legal Bases for Processing

We process your personal data based on:

7.3.1 Performance of Contract (Art. 6(1)(b) GDPR)

• Email, name - necessary for service provision
• Credits and payments - performance of contractual obligations
• Recipient profiles - core of AI Advisor service
• Recommendation history - service provision

7.3.2 Legitimate Interest (Art. 6(1)(f) GDPR)

• Affiliate tracking - monetization of service for sustainability
• Analytics - improving AI recommendations and user experience
• Fraud detection - protection against service abuse

7.3.3 Consent (Art. 6(1)(a) GDPR)

• Marketing emails - opt-in, default setting: NO
• Push notifications - opt-in, must enable in settings
• Analytics cookies - cookie banner

You can withdraw consent anytime in account settings.

7.4 Transfer of Data to Third Parties

7.4.1 Anthropic Inc. (Claude API)

• Purpose: Generation of AI recommendations
• Transferred data: Recipient information, occasion, budget, gift history
• Legal basis: Performance of contract (provision of AI service)
• Location: USA
• Protection: Anthropic has its own GDPR-compliant policies, data is not stored long-term

7.4.2 Stripe Inc.

• Purpose: Payment processing
• Transferred data: Email, name, payment information
• Legal basis: Performance of contract (payments)
• Location: EU data centers (available)
• Protection: Stripe has a GDPR-compliant Data Processing Agreement (DPA)

7.4.3 Google Analytics (if implemented)

• Purpose: Analysis of traffic and user behavior
• Transferred data: Anonymized IP, User Agent, website behavior
• Legal basis: Legitimate interest / Consent
• Protection: IP anonymization enabled

7.4.4 Resend (email provider)

• Purpose: Sending transactional and marketing emails
• Transferred data: Email, name, personalization data
• Legal basis: Performance of contract (transactional) / Consent (marketing)
• Location: USA/EU (depending on configuration)
• Protection: GDPR-compliant service

IMPORTANT: We do not sell or share data with any other third parties for marketing or targeted advertising purposes.

7.5 Your Rights (GDPR Art. 15-22)

7.5.1 Right of Access (Art. 15)

You have the right to obtain:

• Confirmation whether we process your data
• Copy of all your personal data
• Information about processing purpose

How to exercise: Log in to account → Settings → Export data

7.5.2 Right to Rectification (Art. 16)

You have the right to correct inaccurate or incomplete data.

How to exercise: Log in to account → Profile / Recipients → Edit data

7.5.3 Right to Erasure / Right to be Forgotten (Art. 17)

You have the right to request deletion of your personal data.

How to exercise: Log in to account → Settings → Delete account

What will be deleted:

• All recipient profiles
• All AI recommendations
• Your preferences and settings
• User account

What will NOT be deleted (legal obligation):

• Credit and payment history - we must keep for tax and accounting purposes (5 years from last transaction)
• Data will be anonymized (removal of name, email, replacement of User ID with anonymous identifier)

7.5.4 Right to Data Portability (Art. 20)

You have the right to obtain your data in machine-readable format (JSON).

How to exercise: Log in to account → Settings → Export data → Download JSON

What the export contains:

• User profile
• All recipients
• All AI recommendations
• Credit history

7.5.5 Right to Restriction of Processing (Art. 18)

You have the right to request temporary restriction of processing.

How to exercise: Contact our support → Your account will be deactivated (cannot log in, data remains stored)

7.5.6 Right to Object (Art. 21)

You have the right to object to processing based on legitimate interest (analytics, affiliate tracking).

How to exercise: Settings → Privacy → Disable analytics / affiliate tracking

7.5.7 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority:

Office for Personal Data Protection Pplk. Sochora 27 170 00 Prague 7 Tel: +420 234 665 111 Email: posta@uoou.cz Web: www.uoou.cz

7.6 Data Retention Period

7.6.1 Active Accounts

• All data is kept for the duration of the active account

7.6.2 Inactive Accounts

• After 24 months of inactivity, we will notify you by email
• After 36 months of inactivity, your account will be automatically deleted

7.6.3 After Account Deletion

• Personal data is deleted immediately (max. 30 days)
• Financial data is anonymized and kept for 5 years (legal obligation)
• Anonymized data may be used for statistical purposes

7.6.4 AI Recommendation History

• Max. 500 records per user
• Oldest records are automatically deleted when limit is exceeded
• We recommend regular export of important data

7.7 Data Security

• Passwords: bcrypt hash, 12 salt rounds
• Session: JWT token, 30-day validity
• Database: MongoDB with user isolation (every query filtered by userId)
• HTTPS: All communication encrypted with SSL/TLS
• API: Server-side only for sensitive operations
• Stripe: PCI DSS certified payment processor

7.8 Cookies

We use cookies for:

• Necessary: Session, authentication, security (without consent)
• Analytics: Google Analytics, UX improvement (with consent)
• Marketing: Retargeting (with consent)

More information in Cookie Policy [LINK].

8. Intellectual Property Rights

8.1 Application Ownership

• GiftWeGo, including design, code, databases, and content, is intellectual property of the provider
• Protected by copyright and other intellectual property laws
• You must not copy, modify, distribute, or reverse-engineer the application

8.2 Trademarks

• The name "GiftWeGo" and logo are trademarks of the provider (pending registration)
• You must not use them without our written consent

8.3 Your Data

• Recipient profiles and notes you create remain your property
• However, you grant us a non-exclusive license to use them for service provision
• License ends upon account deletion

8.4 AI Recommendations

• AI recommendations are automatically generated by the GiftWeGo system
• Not protected by copyright (absence of creative human input)
• You can freely use them for personal purposes
• You must not use them for commercial purposes (e.g., selling as your own service)

8.5 Feedback and Ideas

• If you provide us with feedback, ideas, or suggestions, you grant us a free, non-exclusive, worldwide license to use them
• We have no obligation to implement them
• You have no right to compensation for their use

9. Liability and Warranty Limitations

9.1 Service Provision "AS IS"

• We provide GiftWeGo "as is" (AS IS)
• We do not guarantee:
  • Uninterrupted service availability (outages, maintenance)
  • Error-free AI recommendations
  • Suitability of recommendations for specific recipient
  • Timeliness and availability of products at partners

9.2 Warranty Disclaimer

To the maximum extent permitted by law, GiftWeGo disclaims all warranties, including:

• Warranties of merchantability
• Warranties of fitness for a particular purpose
• Warranties of non-infringement of third-party rights

9.3 Limitation of Liability

9.3.1 Indirect Damages

GiftWeGo is not liable for:

• Indirect damages (loss of profit, loss of data, loss of reputation)
• Consequential damages resulting from use or inability to use the service
• Damages caused by third parties (partners, Anthropic, Stripe)

9.3.2 Maximum Compensation Amount

In case of proven liability, GiftWeGo's maximum compensation amount is limited to:

• Amount paid for credits in the last 12 months, OR
• 1,000 CZK

(whichever is higher)

9.3.3 Exceptions to Liability Limitations

Liability limitations DO NOT APPLY to:

• Intentional harm caused by the provider
• Gross negligence of the provider
• Health injury or injury to personal rights
• Liability under special laws (consumer protection, GDPR)

9.4 Force Majeure

GiftWeGo is not liable for non-performance caused by force majeure, including:

• Natural disasters
• Wars, terrorist attacks
• Pandemics
• Internet outages beyond our control
• Third-party outages (Anthropic Claude API, Stripe, hosting)

9.5 Technical Outages

• We make maximum effort to ensure service availability 99% of the time
• However, we cannot guarantee zero outages
• Regular planned maintenance will be announced 48 hours in advance (if possible)
• We are not liable for data loss during outages - we recommend regular exports

9.6 AI Errors and Inaccuracies

• AI may make errors, inaccuracies, or suggest unsuitable gifts
• You are fully responsible for the final gift selection
• GiftWeGo is not liable for:
  • Unsuitability of recommended gift
  • Negative reaction of recipient
  • Damages caused by unsuitable gift (e.g., allergic reaction)

IMPORTANT NOTICE: Always verify gift suitability, especially for:

• Food (allergies, dietary restrictions)
• Medicines and supplements (health restrictions)
• Weapons, alcohol, tobacco (legal restrictions)
• Live animals (care responsibility)

10. Service Termination

10.1 Termination by User

You can terminate service use at any time:

• Temporary: Simply stop using the service (credits remain)
• Permanent: Delete your account in Settings → Delete account

10.2 Loss of Credits Upon Account Deletion

• If you delete your account, you lose all unused credits
• Credits are non-refundable and non-transferable
• We recommend using credits before deleting account

10.3 Termination by Provider

GiftWeGo reserves the right to terminate your account or suspend access if:

10.3.1 Terms Violation

• You violate these Terms
• You use the service for illegal purposes
• You abuse the service (spam, scraping, automated queries without consent)
• You damage GiftWeGo's reputation

10.3.2 Fraudulent Behavior

• You perform chargebacks against legitimate payments
• You create multiple accounts to abuse welcome bonuses
• You use stolen payment cards

10.3.3 Termination Process

1. Warning: We will first notify you by email and give you a chance to rectify the problem (if possible)
2. Suspension: Temporarily suspend your account (7-30 days)
3. Permanent termination: If problem is not resolved, we permanently delete account

Exception: For serious violations (illegal activity, fraud), we may delete account immediately without warning.

10.4 GiftWeGo Service Shutdown

If we decide to shut down GiftWeGo service:

1. We will notify all users at least 60 days in advance
2. We will refund unused credits in proportional financial value
3. We will enable export of all your data before service shutdown
4. Data will be deleted after shutdown in accordance with GDPR

11. Changes to Terms of Service

11.1 Right to Change

• GiftWeGo reserves the right to change these Terms at any time
• Changes may be motivated by:
  • Changes in laws
  • Addition of new features
  • Change in business model
  • Improvement of user protection

11.2 Notification of Changes

Minor changes (grammatical corrections, clarifications):

• We will announce on website, Terms will state update date

Significant changes (change in prices, rights, liability):

• We will notify by email at least 30 days in advance
• We will highlight changes in Terms text

11.3 Your Options

If you do not agree with the changes:

• You can refuse to continue using the service
• You can delete your account before changes take effect
• We will refund unused credits (only if change significantly affects your rights)

If you use the service after changes take effect, this is considered consent to the new Terms.

11.4 Archive of Older Versions

• Older versions of Terms are archived and available upon request
• Contact our support

12. Dispute Resolution

12.1 Out-of-Court Resolution

• If you have a complaint or problem, first contact us directly
• Email: info@giftwego.com
• We will respond within 7 business days
• We will make maximum effort for amicable resolution

12.2 Online Dispute Resolution (ODR Platform)

If you are a consumer in the EU, you have the right to use the ODR platform (Online Dispute Resolution):

• Web: https://ec.europa.eu/consumers/odr
• The platform helps resolve disputes online without court

12.3 Dispute Resolution with Businesses

If you are a business (using the service as part of your business activity):

• Disputes will be resolved by the competent court according to the provider's registered office (see below)
• General provisions of the Civil Procedure Code and Arbitration Act apply

If you are a consumer, you have the right to file a lawsuit in general court according to your residence.

12.4 Competent Court

If dispute is not resolved out-of-court or by arbitration:

For consumers:

• Court according to your residence (consumer protection under § 89 of the Civil Procedure Code)

For businesses:

• Regional Court in Prague (locally competent court according to the provider's registered office in Dobrovice, Mladá Boleslav district)

12.5 Governing Law

These Terms are governed by the laws of the Czech Republic.

13. Final Provisions

13.1 Completeness of Terms

These Terms of Service together with:

• Privacy Policy [LINK]
• Cookie Policy [LINK]

constitute the entire agreement between you and GiftWeGo regarding service use.

13.2 Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in full force.

Invalid provision will be replaced by a valid provision that most closely corresponds to the original intent.

13.3 Assignment of Rights

• You may not assign your rights or obligations under these Terms to a third party
• GiftWeGo may assign rights and obligations to a third party (e.g., when selling the business)
• We will inform you of assignment by email

13.4 Waiver of Rights

If GiftWeGo does not enforce any right or provision of these Terms, it does not constitute a waiver of that right.

We may exercise this right later.

13.5 Survival of Provisions

Provisions that should survive termination of contract (liability, intellectual property, governing law) remain in force even after termination.

13.6 Headings

Section headings are provided for clarity only and have no legal significance.

13.7 Contact Information

GiftWeGo Service Provider:

Ondřej Smutný Business ID: 75343533 Not VAT registered Registered address: Družstevní 511, 294 41 Dobrovice, Czech Republic Email: info@giftwego.com Web: https://giftwego.com

Data Protection Officer (DPO): Not designated (not required for sole traders) For GDPR inquiries: info@giftwego.com

Technical Support: Email: info@giftwego.com

13.8 Language Versions

These Terms are available in Czech, English, German, and French.

In case of discrepancy between language versions, the Czech version takes precedence.

Confirmation and Consent

By using GiftWeGo service, you confirm that:

✓ You have read and understood these Terms of Service ✓ You agree to these Terms of Service ✓ You are over 18 years old (or have consent of legal guardian) ✓ Provided information is truthful and complete ✓ You will use the service in accordance with these Terms and applicable laws

Effective date: October 7, 2025 Version: 1.0

© 2025 GiftWeGo. All rights reserved.