Frequently Asked Questions
Answers to the most common questions about the Gift Manager, gift vouchers, the AI advisor and your account.
General
What GiftWeGo is and what it costs.
What is GiftWeGo?
GiftWeGo is a gift manager for everyone you care about. You keep your people’s birthdays, ideas collected all year and the arrangements with family about who buys what in one place. Gift vouchers and the AI advisor help along the way.
How much does GiftWeGo cost?
Signing up is free, no credit card needed. The Gift Manager for up to 15 people, calendar, reminders and idea bank are free to use; with GiftWeGo Plus you can have unlimited people (fair use up to 100). What the AI advisor and downloading a finished voucher cost is listed on the pricing page.
Which languages is GiftWeGo available in?
English, Czech, Slovak, German and French. Switch the language in the header or footer of the page.
Is GiftWeGo available on mobile?
Yes. The website works on any phone, and for Android there is the GiftWeGo app on Google Play – with the Gift Manager, AI advisor, reminders and the voucher editor. It uses the same account as the web.
Gift Manager
People, celebrations, ideas and family.
How do I add my people?
In the app, add a person with their name and birthday. Add interests and sizes whenever you like.
How do reminders work?
Before each celebration we send you an e-mail, so you have time to choose, buy and have the gift delivered. The calendar shows what is done and what is still missing.
How do I share a wish list?
Send the wish list as a link. Givers open it without an account and reserve what they will buy – so nobody buys the same thing. The person the gifts are for doesn’t see the reservations, so the surprise is kept.
Can I buy gifts together with my family?
Yes. Invite the members of your household: everyone sees who is buying what and who paid how much. Gifts meant for you stay hidden.
Gift vouchers
Editor, downloads and vouchers for businesses.
Do I need an account to use the editor?
No. You can design a voucher in the editor for free, without an account. An account is useful if you want to save your design or use AI texts.
Is downloading a voucher free?
Designing is free; downloading the finished voucher is paid. The current price is on the pricing page.
What format will I get the voucher in?
After payment you download the voucher as a PDF for printing and a PNG image for sharing. We also send both files to you by e-mail.
Do you offer vouchers for businesses?
Yes. Voucher management creates unique codes, validates vouchers by QR code and shows which vouchers customers have already redeemed.
AI advisor and extension
Gift suggestions and checks while you shop.
How does the AI advisor work?
Tell it who the gift is for and the AI advisor suggests ideas based on age, interests, budget and what you have already given that person. Save the suggestions you like to their ideas. More on the How it works page.
How accurate are the suggestions?
As accurate as your description of the person – the more you fill in, the better they fit. AI can make mistakes, so treat suggestions as inspiration and check them before you buy.
How many AI credits are free?
10 monthly AI credits free, 30 with GiftWeGo Plus, 20 with the Christmas pass. 1 credit = 1 AI gift idea or 1 AI action (party plan, thank-you note, reply from Santa); the AI advisor gives at least 5 ideas per request. Monthly credits are used first, then purchased ones. Unused monthly credits expire and renew on the 1st of each month; purchased credits don’t expire. More on the pricing page.
What can the Chrome extension do?
The GiftWeGo AI Checker extension checks on a product page whether the gift suits the person you choose, and saves it to their ideas in the Gift Manager in one click.
What data does the extension read?
It reads the shop page only when you click the extension. It sends just the product details (name, price, link without tracking parameters and image address), does not track your browsing history and never changes the shop page.
Account and privacy
Signing in, passwords and your data.
How do I sign up?
On the sign-up page, enter your name, e-mail and password, or continue with your Google account. Signing up is free.
I forgot my password. What now?
On the forgotten password page, enter your e-mail and we will send you a link to set a new password. If the e-mail doesn’t arrive, check your spam folder.
How do I delete my account and data?
Delete your account in Settings in the app. Your people, ideas and history are permanently deleted with it. Deletion cannot be undone.
Is my data safe?
We store data on secured servers and passwords only as hashes. Only you and those you share them with see the details about your people, and we never sell them. Details are in the privacy policy.
Didn’t find your answer?
Write to us and we will be glad to help.
info@giftwego.com