Skip to content
GiftWeGo
Sign in
Help

Help and how-to guides

Step-by-step guides: how to get started with the Gift Manager, create a gift voucher, share your wishlist with family and plan Christmas.

More answers in the FAQ.

Getting started

Add your people and your first gift idea. It takes two minutes.

Steps

  1. On the overview, add people: name, who they are and the day and month of their birthday. The year is optional.
  2. Add at least three of your closest people. From then on, the Gift Manager keeps an eye on their birthdays for you.
  3. Email reminders are on from the moment you sign up. You can change them in the notification settings in the account menu.
  4. Save an idea with a few words or a link from an online shop, and pick who it is for.

Questions

Why didn’t I get a reminder?

We only send an email before a birthday or other event when you don’t have a gift for it yet. Also check the notification settings in the account menu and your spam folder.

How do I get birthdays into my phone calendar?

In the app’s calendar you can add your events to Google, Apple or Outlook – birthdays and name days then appear in your calendar automatically.

How do I add gifts from past years?

In the gift history you can enter them by hand or upload a CSV file, for example from the spreadsheet you have kept so far.

Gift vouchers

Create a printable voucher in a few minutes – no Word, no designer.

Steps

  1. In the voucher editor, search for a template, for example “massage” or “Christmas”.
  2. Double-click any text on the voucher to edit it. Say exactly what the recipient gets, until when the voucher is valid and how to redeem it.
  3. Download the voucher. After payment you get a print-ready PDF and a PNG image, and we also send both by email.
  4. Giving it from afar? After downloading, plan the hand-over and send the recipient a download link.

Questions

What must a voucher include?

Three things: exactly what the recipient gets, until when the voucher is valid and how to redeem it (for example “call me and we’ll pick a date”). Without them it is just a nice piece of paper.

How do I send a voucher from afar?

After downloading a paid voucher, plan the hand-over. A private download link is created, and on the day we remind you to send the message with the link yourself – by email, WhatsApp or SMS. We don’t send anything to the recipient.

Wishlist

So the family doesn’t buy the same gift twice – and the surprise stays.

Steps

  1. Open your wishes in the account menu and add what you would like – with a price or a link.
  2. Send them to your family via a link by email, WhatsApp or a copied message.
  3. Your family opens the link without signing up and reserves the wish they will buy.
  4. You don’t see the reservations – not in the list, not in notifications.

Questions

Will I see who bought me what?

No. Reservations on the link are only visible to the other givers. You won’t see them in the app, in notifications or in a data export.

Christmas and budget

Who gets what and how much it all costs – clearly in one place.

Steps

  1. On the overview, add the people you give gifts to for Christmas.
  2. For each person, note the gift, a rough price and how far along you are.
  3. At the top you see how many gifts are done and how much you have spent.
  4. The per-person plan in the calendar shows who still needs a gift.

Questions

How do I set a budget?

In a person’s profile you set a budget separately for birthdays, Christmas and other occasions. The per-person plan then shows how much you have left.

Family and sharing

Plan gifts together with your partner or family without spoiling the surprise.

Steps

  1. Open the household in the account menu and create an invitation.
  2. Send the link to your partner or family. Once they accept, you see the same people, ideas and gifts.
  3. Everyone picks their own profile. Gifts for them then stay hidden from them.

Questions

How long is a household invitation valid?

The invitation link is valid for 14 days. After that, simply create a new one.

Account and credits

AI credits, editing people and account settings.

Steps

  1. You find the account card at the bottom left (at the top on mobile) – with your credits, wishes, household and settings.

Questions

What is the difference between monthly and own credits?

You get monthly AI credits every month; they renew on the 1st and unused ones expire. Own credits are bought separately and do not expire. AI always uses monthly credits first. More on the pricing page.

Didn’t find an answer?

Write to us and we will be happy to help.

Contact form Send an email

info@giftwego.com